Samsung Parts Price Match Guarantee

At SamsungFridgeFreezerProblemsco.uk we want you to know you’re getting the best service possible. We are so confident that we offer our customers unbeatable value for money that if you find our products and service cheaper on another UK based website then we will refund you the difference.

To be eligible for a refund of the price difference, the Approved Samsung Parts Distributor must match our level of service and support on all counts:

1. Genuine Samsung Parts
2. Approved Samsung Parts Distributor
3. FREE Aftersales Telephone Support and Advice from an Approved Samsung Engineer
4. Video diagnosis and installation guides

The Small Print

Our price-match promise is subject to the following terms and conditions:

• We will require the URL and telephone number of the Approved Samsung Parts Distributor concerned

• The model of the Samsung Repair Kit and your order details

• Our price-match promise applies only to authorised Samsung Parts Distributors and Engineers

• Internet retailers must have the identical product in stock or immediately available and the product is priced correctly and accurately

• To price-match, we must be satisfied that the products in question are identical, i.e. it is new stock, model, size etc.

• Prices are compared excluding delivery charges.

• Our price match promise does not apply to delivery charge prices and are compared excluding taxes.

• We do not price match with special offers, promotions, discount vouchers and/or product-bundle pricing.

• Our price-match promise does not apply to products and/or goods offered on auction websites (eBay, Amazon, Play Trade etc.)

• We reserve the right and decision whether to price match at our discretion.

Upon our acceptance of your price match refund request, please allow 14 days for delivery of your refund. The time taken for the refund to appear on your credit or debit card statement varies so the amount may not show immediately.