RS21 Coolzone Symptoms

If you have any of these faults then you will require our Genuine Samsung RS21 Coolzone Repair Kit..

There are two main problems, Cooling and Noise which have the following symptoms:-

Cooling Issues

  1. Warm food and drinks on the shelves within the fridge or freezer (is usually most noticeably higher up in the freezer)
  2. Food freezing in the vegetable drawers within fridge
  3. Ice forms on the evaporator cover in fridge near vents
  4. There is NO water flow through the water dispenser.
  5. Fridge temperature display fluctuates – to check actual temp switch appliance off and then on again – display will then show correct temp
  6. Appliance may trip electricity

Noise Issues

  1. Noise in fridge which stops when you open the fridge door

Genuine Samung RS21 Coolzone Repair Kit

This genuine Samsung RS21 Coolzone Repair Kit includes
• Genuine Samsung Fridge Freezer Repair Kit for RS21 Coolzone
• Simple easy to follow written instructions fitting instructions that anyone without any technical experience can use to install
• Access to “how to install” video instructions
• Access to our engineer via telephone support if you are experiencing any problems. Please be assured we have repaired thousands of appliances ourselves so you are in safe hands.

This genuine RS21 Coolzone Repair Kit requires NO technical knowledge or previous experience to fit.

We post throughout the UK and Europe.

Buy Your Samsung Fridge Freezer RS21 Coolzone Repair Kit Here

 

This Genuine Samsung Repair kit is for the American Side by Side Fridge Freezer RS21 Coolzone Models.

How to Check which RS21 Coolzone Model You Have

It’s important to make sure you purchase the correct kit. If you are unsure which model of the Samsung Fridge Freezer you have you will need to check the model number as follows.

You will find the model number by opening door of the fridge and looking for a sticker that will be approximately at eye level on either of the two side walls.

Alternatively you can find a barcode sticker on the outside of the appliance on the bottom left hand side.

If your Samsung fridge freezer begins with the following model numbers,
RS21D
RS21F
RS21N
RS21W your RS21 is NOT a Coolzone model and this kit will not be compatible. You will require our standard Genuine RS21 Repair Kit

If your Samsung RS21 fridge freezer is a Coolzone model it will be distinguished by the fact it has three drawers at the bottom of the fridge instead of the standard two drawers that other RS21 models have

The Coolzone models have a J or K after the RS21, i.e.
• RS21J
• RS21K
Once again there are actually numerous combinations for the last 3 letters of the model number. For example RS21JLAL or RS21KGRS

There are actually numerous combinations for the last 4 letters of the model number. For example RS21JLAL or RS21KGRS

If the model number of your Samsung Fridge Freezer begins with any of the model formats above then this genuine kit is compatible and will resolve the problem with your Samsung RS21 Coolzone American Fridge Freezer:-

If you have these models then you require our Genuine RS21 Coolzone Repair Kit

Buy Your Samsung Fridge Freezer RS21 Coolzone Repair Kit Here!

10 Responses to RS21 Coolzone Symptoms

  1. Ian Jordan says:

    I have a rs21jlbg about a year ago I purchased from yourselves the samsung rs21 coolzone repair kit which cured the problems I was having at the time ,the fridge freezer has worked fine until the other day.When the freezer temp display started flashing and now neither the fridge or freezer are working.When I held down the power freeze and power cool button together I got error codes 7 and 13 by looking at the two segments displayed.Can you suggest what part I require.
    Regards Ian

    • samsungf says:

      Ian I emailed you directly with our suggestion, but you havent responded to us. Please respond to my email. Many thanks regards Graeme

  2. robert mathewson says:

    I have tried to remove the plastic panels with no success, I was trying this prior to buying a kit and there would be no point if I cant get the covers off.

  3. chris says:

    hi i’ve got a RS21 JGRS the fridge is not cooling i know the cool zone fan is working as it stops and starts as the door opens and closes ,
    i took of the large plastic part which holds the internal fan and all the elements are frozen up solid i defrosted everything with a hairdryer it worked for a few days but we are back to were we started again , i have had to do this 3 times in as many weeks , back to a warm fridge . the question is , are the parts you are supplying will they solve my problem ?
    is this a sensor gone wrong ?
    thanks

  4. Claire Shaw says:

    I have an RS21DCNS with two drawers. The fridge was making noises which stoped when door was opened. Now the cool fridge area is at 14 degrees and the cold water is not working. Can you help please

  5. Carolstaff says:

    I have the RS21 with two drawers and have been experiencing problems with the ice maker where I believe it is not turning to dispense the ice and it us flooding the kitchen – can u advise how to fix it?

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